Terms of Use

Effective Date: January 14, 2025

Welcome to Moose Trail Lotto. These Terms of Use ("Terms", "Agreement") govern your access to and use of the moosetraillotto.com website and related services (collectively, the "Service") operated by Moose Trail Lotto and MooseTrailLotto ("we", "us", or "our").

Moose Trail Lotto is an online lottery ticket service operated by MooseTrailLotto under license from the Québec Lottery Corporation (Loto-Québec). Our Service allows eligible adults to purchase and manage official lottery tickets for selected draws conducted by the relevant lottery operator. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Service.

1. Eligibility and Age Restriction

The Service is intended solely for individuals who meet all of the following conditions:

1. You are at least eighteen (18) years of age (or a higher age if required by applicable law).
2. You are a resident of Québec or otherwise legally permitted to participate in the relevant lottery games.
3. You have the legal capacity to enter into a binding contract.
4. You are accessing the Service from a jurisdiction where participation in the offered lottery products is lawful.

By creating an account or using the Service, you represent and warrant that you meet all of the above eligibility requirements. We reserve the right to request proof of age and identity at any time and to suspend or close accounts where eligibility cannot be verified.

2. Nature of the Service

Moose Trail Lotto acts as an intermediary and ticket service provider for official lottery games offered by the Québec Lottery Corporation (Loto-Québec) or other relevant lottery operators, where applicable. We do not conduct lottery draws ourselves and do not determine winning numbers or prize structures.

Through the Service you may:

• select lottery games and ticket types that are made available to you;
• submit purchase requests and payment details for official lottery tickets;
• view and manage details of your purchased tickets and entries; and
• access information about draw dates, results, and prize structures, provided for your convenience.

All tickets purchased through Moose Trail Lotto correspond to official entries in the underlying lottery system. The conduct of draws, determination of winning numbers, and allocation of prizes are the sole responsibility of the official lottery operator and are governed by their rules and regulations.

3. User Accounts and Security

To use certain features of the Service, including purchasing tickets, you must create a Moose Trail Lotto account. When you create an account, you agree to:

• provide accurate, current, and complete information as requested during registration;
• promptly update such information if it changes;
• keep your login credentials (email and password) confidential and secure;
• immediately notify us of any suspected unauthorized use of your account or other security breach.

You are responsible for all activities that occur under your account, whether or not you authorized them. We are not liable for any loss or damage arising from your failure to safeguard your account credentials.

4. Ticket Purchases, Payments, and Confirmations

When you submit an order to purchase lottery tickets through the Service, you authorize us to:

• charge your selected payment method for the total ticket cost and any applicable fees; and
• procure official lottery tickets on your behalf in accordance with your instructions.

A purchase is considered successfully completed only when:

• your payment has been authorized and processed; and
• the corresponding ticket details have been registered and confirmed in your Moose Trail Lotto account.

You are responsible for reviewing your ticket details (game, date, numbers, number of lines, etc.) and for ensuring they match your intended selection. If you believe an error has occurred, you must contact us as soon as possible. We may, at our discretion and where permitted by the lottery operator, cancel or adjust a transaction; however, not all tickets can be amended or refunded once purchased.

All times and cut-off deadlines displayed on the Service are provided for informational purposes and are based on our internal systems and the rules of the underlying lottery operator. Orders submitted after a cut-off deadline may be processed for a subsequent draw or rejected.

5. Results, Prizes, and Payouts

Draw results displayed on the Service are provided for your convenience and are based on information made available by the official lottery operator. In the event of any discrepancy between our displayed results and the official results, the official published results shall prevail.

Prize structures, prize amounts, and payout rules are determined by the underlying lottery operator and may be subject to change or to specific legal and regulatory conditions. We do not guarantee the availability, amount, or timing of any prizes.

Depending on the type and amount of prize:

• smaller prizes may be credited to you via the payment method or account mechanism we specify; and
• larger prizes may require you to complete additional verification steps and/or to claim directly from the lottery operator, in accordance with their rules.

We reserve the right to withhold or delay prize payments where required by law, by our license conditions, or where we reasonably suspect fraud, misuse, or violation of these Terms.

6. Responsible Play and Risk Acknowledgement

By using the Service and purchasing lottery tickets, you acknowledge and agree that:

• lottery products are games of chance with long odds of winning major prizes;
• you may lose some or all of the money spent on tickets; and
• you are solely responsible for deciding how much to spend and for ensuring that your participation remains affordable and balanced.

For more detailed information on responsible play, warning signs, and support resources, please refer to our Responsible Play page.

7. Prohibited Uses

You agree not to use the Service:

• for any unlawful purpose or in violation of applicable laws or regulations;
• if you are under 18 or otherwise ineligible to participate in the relevant lottery games;
• to attempt to circumvent geographic, age, or identity controls implemented by us or by the lottery operator;
• to interfere with or disrupt the Service, servers, or networks connected to the Service;
• to attempt to gain unauthorized access to any portion of the Service or other users’ accounts.

We reserve the right to suspend or terminate your access to the Service if we reasonably believe you are engaging in any prohibited use or otherwise violating these Terms.

8. Intellectual Property

The Service and all content, features, and functionality (including, but not limited to, text, graphics, logos, icons, images, user interface design, and software) are owned by Moose Trail Lotto, MooseTrailLotto, or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may use the Service and its content solely for your personal, non-commercial use in connection with purchasing and managing lottery tickets. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content of the Service without our prior written consent.

9. Links to Third-Party Websites

The Service may contain links to third-party websites or resources, including official lottery sites and responsible gambling organizations. These links are provided for your convenience only. We do not control and are not responsible for the content, privacy policies, or practices of third-party websites.

Your use of third-party websites is at your own risk, and you should review their terms and privacy policies before using them.

10. Limitation of Liability

To the maximum extent permitted by law, Moose Trail Lotto, MooseTrailLotto, and their respective directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or other intangible losses, arising out of or in connection with:

• your access to, use of, or inability to use the Service;
• any errors, inaccuracies, or omissions in information displayed on the Service;
• any interruption or cessation of transmission to or from the Service;
• unauthorized access to or use of our secure servers and/or any personal or financial information stored therein;
• any acts or omissions of the underlying lottery operator, including the conduct of draws and payment of prizes.

Nothing in these Terms shall limit or exclude any liability that cannot be excluded or limited under applicable law.

11. Disclaimer of Warranties

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• the Service will be uninterrupted, timely, secure, or error-free;
• any defects or errors will be corrected;
• the Service or the servers that make it available are free of viruses or other harmful components;
• the information, results, or content obtained through the Service will be accurate, complete, or reliable at all times.

12. Indemnification

You agree to indemnify, defend, and hold harmless Moose Trail Lotto, MooseTrailLotto, and their respective directors, officers, employees, agents, and affiliates from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• your use of the Service;
• your violation of these Terms; or
• your violation of any rights of another person or entity.

13. Governing Law and Jurisdiction

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Province of Québec and the federal laws of Canada applicable therein, without regard to conflict of law principles.

You agree that the courts located in Québec shall have exclusive jurisdiction over any claim or dispute arising from or relating to these Terms or the Service, and you hereby submit to the personal jurisdiction of such courts.

14. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will update the "Effective Date" at the top of this page and, where appropriate, provide additional notice (such as by email or an in-account message).

Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.

15. Contact Us

If you have any questions about these Terms or about the Service, please contact us:

Email: [email protected]
Head Office: Montréal, Québec, Canada